Effective Date: [Insert Date]
Last Updated: [Insert Date]
At Limniestee, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit or interact with our website, limniestee.com, and related services. Please read this policy carefully to understand your rights and our responsibilities.
1. Scope of this Policy
This Privacy Policy applies to all users of Limniestee’s website and services, and to all personal information collected through our site. It does not apply to third-party websites or services that we do not own or control.
By accessing or using our website, you consent to the collection and use of your information in accordance with this Privacy Policy.
2. Information We Collect
We collect several types of information to deliver and improve our services:
A. Information You Provide Voluntarily
When you interact with our website, we may collect personal information that you provide, including but not limited to:
- Full Name
- Email Address
- Phone Number
- Shipping & Billing Address
- Payment Information (e.g., credit/debit card details)
- Account Login Credentials
- Order History
- Communication Preferences
This information may be collected when you:
- Create an account
- Place an order
- Subscribe to our newsletter
- Fill out a contact form
- Participate in surveys or promotions
- Interact with our customer service team
Note: Payment details are processed through secure third-party payment gateways. We do not store full credit card numbers or security codes on our servers.
B. Information Collected Automatically
When you visit or browse our site, we automatically collect certain data, such as:
- IP Address
- Browser type and version
- Device type and operating system
- Referring URLs
- Date and time of visit
- Pages viewed
- Clickstream data
- Cookies and other tracking technologies
We use cookies, pixel tags, and similar technologies to improve your browsing experience, remember your preferences, and gather analytical data. You can control cookie settings through your browser preferences.
C. Information from Third Parties
If you sign in through a third-party platform (e.g., Google or Facebook), we may receive certain information from that platform, such as your name and email address. This information is handled in accordance with this Privacy Policy.
3. How We Use Your Information
We use your personal information for a variety of purposes, including:
- To process and fulfill your orders
- To manage your account and preferences
- To communicate with you about orders, promotions, or support inquiries
- To personalize your shopping experience
- To improve our website, products, and services
- To detect, investigate, and prevent fraudulent or unauthorized activity
- To comply with legal obligations and enforce our Terms of Service
We may also use aggregated, anonymized data for internal analysis or marketing purposes.
4. How We Share Your Information
We do not sell your personal information. However, we may share it under the following circumstances:
A. Service Providers
We share information with trusted third parties who help us operate our business. These include:
- Payment processors (e.g., Stripe, PayPal)
- Shipping and logistics providers
- IT and hosting services
- Email marketing platforms
- Customer service tools
These providers are only given access to information necessary for their functions and are contractually obligated to keep your data secure.
B. Business Transfers
If Limniestee is involved in a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of the transaction. You will be notified of any such change in ownership or control.
C. Legal Requirements
We may disclose your personal information if required to do so by law or in response to valid legal processes, including:
- Law enforcement requests
- Court orders
- Regulatory obligations
D. With Your Consent
We may share your information with third parties when you give us explicit permission to do so.
5. Your Rights and Choices
A. Access, Update, or Delete Your Information
You can access and update certain account details by logging into your account. For additional changes or to delete your account, please contact us at support@limniestee.com.
B. Opt-Out of Marketing
You can opt-out of receiving promotional emails at any time by clicking the “unsubscribe” link in any email or by updating your preferences in your account settings.
C. Cookies and Tracking
You may disable cookies in your browser settings. However, doing so may limit certain features of our site.
D. California Privacy Rights (CCPA)
If you are a California resident, you may request:
- A list of categories of personal information we have shared with third parties for direct marketing purposes
- To opt out of the sale or sharing of your personal information
Requests can be submitted to: support@limniestee.com
6. How We Protect Your Information
We take reasonable administrative, technical, and physical security measures to protect your information against unauthorized access, loss, misuse, or alteration. These include:
- SSL (Secure Sockets Layer) encryption
- Secure password requirements
- Limited access to personal data by staff
- Secure data storage systems
Despite our efforts, no system is 100% secure. You are responsible for keeping your password confidential and logging out after use.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Typically, this means:
- Order-related data is kept for at least five (5) years for accounting and legal compliance.
- Marketing preferences and email lists are retained until you unsubscribe or request deletion.
8. Third-Party Links
Our website may contain links to other websites not operated by Limniestee. We are not responsible for the privacy practices of those websites. We recommend reviewing the privacy policies of any third-party sites you visit.
9. Children’s Privacy
Limniestee does not knowingly collect or solicit personal data from children under the age of 13. If we discover that we have collected such information, we will delete it immediately. If you believe a child under 13 has submitted personal information, please contact us at support@limniestee.com.
10. International Users
Our website is operated in the United States. If you access our services from outside the U.S., please note that your data may be transferred to and stored in the U.S., where data protection laws may differ from those in your jurisdiction.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out:
Limniestee
Email: support@limniestee.com
Phone: [Insert Phone Number]
Address: [Insert Company Address]