We offer worldwide shipping through trusted carriers such as USPS, UPS, FedEx, DHL, or other reliable local shipping providers.
Order Processing Time: 5–10 business days (Mon–Fri)
Each product is handcrafted just for you, so production may take a bit longer than usual. We appreciate your patience and understanding.
Transit Time: 10–22 business days (Mon–Fri)
Shipping Rates:
- Flat rate: $5.99 for all orders
- Free shipping is available for orders over $100
While we strive to meet the estimated delivery time, please note that we are not responsible for delays caused by circumstances beyond our control, such as weather conditions, holidays, customs clearance, or courier issues.
Order Changes:
Once your order has been confirmed, it cannot be changed or canceled.
If you wish to request a refund, please do so within 30 days of receiving the product. For details, refer to our Return and Refund Policy.
Item Not Received:
- After placing an order, you’ll receive a tracking link via email once your package has shipped.
- If your tracking shows no movement or you experience any issues, feel free to contact us for assistance.
- Please note that tracking information may occasionally experience delays due to technical limitations. If you’re still unable to locate your item, our support team is here to help.
Contact Information:
Email: support@limniestee.com
If we miss your call, please leave a message with your order number and a brief description of your issue.
Return Product:
If you’d like to return an item purchased from our store, please follow the return guidelines below:
- Returns must be requested within 30 days of receiving your order.
- Products must be in original condition and packaging.
- If there are any issues with your item, please contact our customer service team before returning.
Return Address:
6701 Tennyson St NE, Albuquerque, NM 87122, USA
Please Note:
- Customers are responsible for the cost of return shipping.
- Shipping, handling, and other service fees are non-refundable.
- Cash on Delivery (COD) is not accepted.
- You must provide a valid tracking number for your return.
- Custom or personalized products are only eligible for exchange.
- Once we receive and inspect your return, we will send a confirmation email. Refunds are processed within 7 business days after approval.
If you have any further questions or concerns, feel free to contact us at support@limniestee.com.